> ## Documentation Index
> Fetch the complete documentation index at: https://docs.honeyhive.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Multi-Tenant SaaS

> Getting started on HoneyHive's multi-tenant SaaS cloud.

<Tip>
  **Want to start tracing immediately?** See our [Quickstart guide](/v2/introduction/tracing-quickstart) to instrument your first application in 5 minutes.
</Tip>

HoneyHive's SaaS Cloud is our fully managed multi-tenant platform. Sign up, get an API key, and start tracing in minutes with no infrastructure to provision.

### Hosting and Security

Our multi-tenant SaaS platform is hosted entirely within **AWS US-West-2 (Oregon)**. All data is encrypted at rest (AWS KMS) and in transit (TLS 1.2+), with strict tenant isolation enforced at the application layer.

HoneyHive is **SOC 2 Type II**, **GDPR**, and **HIPAA** compliant. Since our multi-tenant cloud is hosted in the US, customers requiring GDPR-compliant EU data residency should use our [Dedicated Cloud](/v2/setup/dedicated). Refer to our [trust center](https://app.drata.com/trust/9cc7ede3-0c38-11ee-865f-029d78a187d9) for the latest compliance certifications and updates.

For a detailed breakdown of our network architecture, data flow, and security controls, see [Platform Architecture](/v2/platform-architecture). For more on our security posture and compliance, see [Security](/v2/setup/security).

<Info>
  Need hosting in a different AWS region? Our [Dedicated Cloud](/v2/setup/dedicated) option supports deployment in any AWS region with private networking via AWS PrivateLink and single-tenant isolation. For deployment on Azure or GCP, see our [Self-Hosted](/v2/setup/self-hosted) option.
</Info>

### Getting Started

Start by logging into HoneyHive.

**Expected time**: 5 minutes

<Steps>
  <Step title="Open the HoneyHive application">
    Go to [app.us.honeyhive.ai](https://app.us.honeyhive.ai/).
  </Step>

  <Step title="Log in with your preferred SSO provider">
    We support Google, GitHub, and Microsoft SSO. You can also create an account with your email and password.
  </Step>

  <Step title="Complete the onboarding flow">
    You will be prompted to share some basic information about your organization and your role.
  </Step>
</Steps>

Your account is now set up and you can start using HoneyHive.

### Create a Project

Everything in HoneyHive is organized by projects. A project is a space to develop, test, and monitor a specific AI application.

**Expected time**: 1-2 minutes

1. Navigate to [the projects page](https://app.us.honeyhive.ai/)
2. Click **New Project** and give it a name

You have created your first project in HoneyHive. You can now start logging data, running evaluations, and more.

### Get Your API Key

Your API key authenticates the SDK and allows you to log data in HoneyHive.

**Expected time**: less than 1 minute

Go to [**Settings > Project > API Keys**](https://app.us.honeyhive.ai/settings/project/keys) and click **Create API Key**. Copy the key from the modal - it will only be shown once.

### Install the HoneyHive SDK

Install the HoneyHive package for your language.

```bash theme={null}
pip install honeyhive
```

### Maintenance and Support

* **Automatic upgrades** - Platform updates, patches, and new features are rolled out automatically
* **Standard 15x5 support** - Business hours support (Monday through Friday) for Free and Team plans
* **Custom SLAs and support packages** - Available for Enterprise customers on multi-tenant cloud. Contact [sales@honeyhive.ai](mailto:sales@honeyhive.ai) for details
* **Incident response** - Access to our [Incident Response Policy](https://app.drata.com/trust/9cc7ede3-0c38-11ee-865f-029d78a187d9)

### Next Steps

<CardGroup>
  <Card title="Invite teammates" icon="user-plus" href="/v2/workspace/inviting-teammates">
    Add your team members to your HoneyHive workspace.
  </Card>

  <Card title="Log your first trace" icon="rectangle-terminal" href="/v2/introduction/tracing-quickstart">
    Instrument your AI application with HoneyHive tracing.
  </Card>
</CardGroup>